Terms of Use
Last Updated: September 2, 2026
These Terms of Use (“Terms”) govern your access to and use of the BROADS mobile application (the “Application”), the BROADS website (the “Site”), and the memberships, subscriptions, app-based coaching services, fitness and tracking features, personalized programming, one-to-one coaching calls, check-ins, messaging, community features, digital products, programs, guides, workshops, webinar recordings, content, and other resources and services made available through or in connection with the Site, Application or an applicable BROADS membership or coaching program (collectively, the “Services”).
These Terms constitute a legally binding agreement between you (“Member,” “you,” or “your”) and Tara LaFerrara LLC (“BROADS,” “we,” “us,” or “our”). Please read them carefully before accessing or using the Site, Application, or Services.
BY CREATING A MEMBER ACCOUNT, PURCHASING OR ENROLLING IN ANY SERVICE, CLICKING TO ACCEPT THESE TERMS, OR ACCESSING OR USING THE SITE, APPLICATION OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE, DO NOT CREATE AN ACCOUNT, PURCHASE A SUBSCRIPTION, OR ACCESS OR USE THE APPLICATION OR SERVICES.
You represent that you are at least 18 years old and have the legal capacity to enter into these Terms. The Application and Services are not intended for individuals under 18 years of age.
Certain provisions of these Terms apply only to a particular type of Service. A “Recurring Subscription” means a membership that automatically renews for successive billing periods until cancelled, such as BroadsCLUB. The “BroadsCOACH Program” means BROADS’s fixed-term personalized coaching program, which includes individualized programming and coaching support for the program term disclosed at enrollment. “Digital Products” means paid or free digital materials and self-guided offerings made available through the Site or Application, including guides, downloadable materials, webinar recordings, workshops, training programs, fitness programs, and similar resources. Digital Products may include app-based programs offered for a one-time purchase, such as Midlife Broad.
The specific price, payment schedule, access period, program term, and features applicable to your purchase will be disclosed to you when you enroll or complete your purchase. Those enrollment terms are incorporated into these Terms. If the applicable enrollment, order, or checkout terms conflict with these Terms concerning the applicable price, payment schedule, program duration, or included features, the enrollment terms will control that issue.
Any personal information provided by you within the Site, Application, or Services is subject to our Privacy Policy and Consumer Health Data Privacy Policy. Please read them carefully.
1. LAWFUL PURPOSES
This Site and Application are to be used for lawful purposes only. You agree to be financially responsible for all purchases made by you or someone acting on your behalf through this Site and Application, except to the extent otherwise provided by applicable law. You agree to use this Site and Application for legitimate, non-commercial purposes only. You agree not to post or transmit any material through this Site or Application or via email that violates or infringes the rights of us or others, or any material that is threatening, abusive, obscene, defamatory, libelous, invasive of privacy rights, incites criminal conduct or gives rise to civil liability, or otherwise violates any law.
2. ACCOUNT CREATION
Accessing this Application may require the creation of an account (“Member Account”) using a username and password, as well as providing additional personal information, including your name, billing address, email address, date of birth, credit card numbers, billing information, and other personal information that is optional to add. You agree to provide accurate and complete information and to keep any information up to date, not to share this information with third parties, that you are responsible for any activity that takes place under your account, and to use it only for the purposes intended and as permitted under these Terms of Use.
You are responsible for maintaining the confidentiality of your username, password, and other account credentials and for activity occurring through your Member Account to the extent authorized by you. You may not sell, share, transfer, or permit another person to use your Member Account or login credentials. If your account becomes compromised, you agree to contact us immediately and change your password. If you cannot access the Application at any time, please contact info@broads.app.
Payment-card information may be collected and processed directly by our third-party payment processor or the applicable mobile-app marketplace. BROADS may receive limited transaction information, such as payment status, subscription status, billing history, and limited payment-method details, but does not receive or store your complete payment-card number.
We may send service-related communications concerning your Member Account, subscription, security, coaching, or use of the Services. You may also elect to receive push notifications and may manage those notifications through the Application or your device settings.
3. INTELLECTUAL PROPERTY AND LICENSE RESTRICTION
Ownership Rights: This Site, Application, and Services contains intellectual property owned by or licensed to BROADS, and may include trademarks, service marks, logos, trade names, text, graphics, photographs, videos, audio recordings, designs, workout plans, fitness programs, training materials, coaching materials, digital products, guides, worksheets, workshops, webinar recordings, educational materials, copyrights, patents, moral rights, software, features, functionality, programming, content, and other materials (collectively, “BROADS Content”). BROADS Content may be protected by copyright, trademark, patent, trade secret, and other intellectual property laws. All right, title, and interest in and to the BROADS Content remain with BROADS or its applicable licensors.
License to Member: Subject to these Terms and payment of any applicable fees, BROADS grants you a limited, personal, revocable, non-exclusive, non-sublicensable, non-transferable license to access and use the BROADS Content solely for your personal, noncommercial use. You may not, without written permission from us:
Copy, reproduce, republish, upload, post, transmit, distribute, sell, license, sublicense, rent, or otherwise commercially exploit BROADS Content;
Modify, translate, adapt, create derivative works from, reverse engineer, decompile, or disassemble any portion of the BROADS Content, except to the limited extent such a restriction is prohibited by applicable law;
Share your Member Account, login credentials, downloads, workout plans, coaching materials, or other BROADS Content with another person;
Use BROADS Content to create, teach, market, or provide a competing or substantially similar product, program, membership, course, coaching service, or other offering;
Remove or alter any copyright, trademark, proprietary-rights, or attribution notice;
Record, photograph, screenshot, download, or distribute coaching communications, community content, or materials except where the Application expressly permits that activity for your personal use; or
Submit BROADS Content to an artificial-intelligence, machine-learning, or automated content-generation system for purposes of training, developing, or improving a model, generating a competing product or service, or reproducing or adapting BROADS Content.
Content Contributed by Member: Any posts or contributions of any content made by you, including photographs, messages, posts, comments, progress updates, health or fitness information, and other materials (“Member Content”) do not constitute any transfer of rights of ownership from you; however, by posting or otherwise providing content to us, you grant us a limited non-exclusive, royalty-free, worldwide license and right to host, store, use, reproduce, distribute, and display the Member Content as reasonably necessary to provide, personalize, and secure the Services; facilitate coaching communications and community features you choose to use, display community posts and comments to those authorized, enforce these Terms and community standards, and comply with applicable laws. The limited license continues for as long as reasonably necessary to provide the Services and fulfill the purposes described above. We will not use private coaching communications, Consumer Health Data, or other non-public Member Content in public advertising or marketing unless you authorize us to do so. You represent and warrant that you have the lawful right to post or contribute the content and that it does not infringe on any third party’s intellectual property rights or violate any legal rights of any third party.
Promotional Content: If you submit content to us specifically for promotional purposes, authorize us to use Member Content for promotional purposes, or publicly post content about us and tag, mention, or otherwise direct the content to us, you grant us a non-exclusive, royalty-free, transferable, sublicensable, worldwide license to reproduce, publish, display, distribute, adapt, and use that content in our advertising, marketing, social media, promotional materials, and other business communications. This license is perpetual and may not be revoked as to material we already created, published, distributed, or committed to use before receiving a written withdrawal request.
Third Party Content: This Site, Application, and Services may contain intellectual property owned or licensed by third parties, and remains subject to the rights of its respective owner. You agree not to modify, reproduce, transfer, sell, create derivative works from, or distribute in any manner any of the content or intellectual property, ours or that of a third party, without prior written consent. Any violation of this policy may result in suspension or termination of your access to the Site, Application, or Services, without refund, except where otherwise required by law.
Violations: Any violation by you of the license provisions contained herein may result in immediate termination of your license to use this Application, Site, or Services, including all of its materials, content, and services, and any other remedy available under applicable law. You acknowledge that if a third party claims you have infringed on their intellectual property or violated other legal rights or privacy rights, we may disclose your name and other information to that third party where reasonably necessary to investigate or respond to the claim or where otherwise permitted or required by law.
4. APPLICATION USE AND RESTRICTIONS
You agree to comply with the following restrictions:
Unauthorized Use: You agree not to act in any manner that may disrupt or negatively affect the Application or other member's experience in using the Application, including but not limited to introducing any virus, malware, software, trojan horse, bots, web crawlers, or other similar software or means to access, use, modify, change, disrupt, or interfere with the Application. You agree not to attempt to gain unauthorized access, disable, or disrupt the source code, algorithm, system, or network connected to the Application; not to reverse engineer or disassemble the Application or any Services; and not to take any action to scrape, index, or otherwise data mine any of the Services.
Unlawful Activities: You agree not to use the Site, Application, or Services in any manner that is prohibited by these Terms of Use, or that would violate any applicable law, statute, regulation, or other governmental rule, including any content, posts, or contribution you make or upload within the Application. You acknowledge that we may take legal or other action as necessary for any illegal or unauthorized use of the Application.
Content You Contribute: You agree that any content you contribute to community areas of the Application may be visible to BROADS and other authorized members. Although the community is not open to the general public, BROADS cannot guarantee that another member will not copy, retain, or disclose information that you choose to share. You agree not to copy, screenshot, record, share, or distribute another member’s content or personal information outside the Application without that member’s permission. You agree to only post, comment, or upload any content through the Application that is your own, is true and accurate, is not defamatory, discriminatory, abusive, harassing, racist, offensive, violent, or illegal, that you have the right to submit, post or upload, that does not impersonate any person or entity, does not contain a virus or other harmful material, or does not contain unsolicited advertisements or promotions.
Right to Remove: We reserve the right to monitor and remove any content submitted or uploaded through the Services for any reason at any time.
Violations: You agree and acknowledge that we may suspend or terminate your access to the Application, including all of its materials, content, and services if you violate this section or otherwise use the Site, Application, or Services in a manner that may harm BROADS, another member, or a third party. Suspension or termination for a violation of these Terms does not entitle you to a refund, except where required by law.
5. THIRD-PARTY CONTENT
The Site, Application, or Services may contain content provided by third parties, including links to third-party websites, products, or services, and certain Services or features may be made available through or in connection with a third party. We do not make any representations as to the accuracy or completeness of any information or material contained on this Site or Application from a third party and we have no responsibility for any content that may be deemed misleading or offensive. References to any third-party content do not constitute our endorsement or approval of such third-party content, links, products, services, or information. We are not responsible or liable for any loss or damage arising from communications, purchases, dealings, or correspondence between you and any third party. To the fullest extent permitted by applicable law, you waive claims against BROADS arising solely from third-party content, products, services, or conduct. Your use of a third-party service may be subject to that third party’s separate terms, conditions, and privacy policy.
6. PAYMENTS, PURCHASES, AND MEMBERSHIP LEVELS
Payment Authorization: You agree and authorize BROADS, our third-party payment processor, or the applicable mobile-app marketplace to charge your designated payment method for the price and according to the payment schedule disclosed and accepted when you purchase a Digital Product or enroll in a Recurring Subscription or the BroadsCOACH Program. The total price or recurring price, billing frequency, automatic-renewal terms, installment schedule, any separate platform fee, and any applicable free-trial terms will be disclosed before you complete your purchase. Available membership levels may include BroadsCLUB, BroadsCOACH, or another membership level offered through the Site, Services, or Application (each, a “Membership Level”).
Recurring Subscriptions: Certain Membership Levels, including BroadsCLUB, may be offered as automatically renewing Recurring Subscriptions. YOU UNDERSTAND THAT BY PURCHASING A RECURRING SUBSCRIPTION, YOU ARE ENROLLING IN A RECURRING PAYMENT PLAN. AFTER ANY APPLICABLE FREE TRIAL, YOUR DESIGNATED PAYMENT METHOD WILL BE CHARGED AT THE BILLING FREQUENCY AND PRICE DISCLOSED TO YOU AT THE TIME OF PURCHASE. YOUR RECURRING SUBSCRIPTION WILL AUTOMATICALLY RENEW FOR SUCCESSIVE PERIODS OF THE SAME LENGTH UNLESS YOU CANCEL IT IN ACCORDANCE WITH SECTION 7 BEFORE YOUR NEXT RENEWAL DATE.
BroadsCOACH Fixed-Term Commitment: The initial BroadsCOACH program, currently identified as BASE, is a fixed four-month coaching commitment. By enrolling, you agree to pay the full program price and any separate monthly platform fee disclosed at enrollment (collectively, the “Program Fees”), whether you select payment in full or an installment payment plan. If you select an installment payment plan, the installments are a payment arrangement for the full BroadsCOACH Program price and are not payments for a cancel-anytime monthly subscription. You authorize BROADS or its payment processor to automatically charge each installment and applicable platform fee to your designated payment method according to the payment schedule disclosed at enrollment. Except as otherwise provided in these Terms or required by applicable law, stopping participation, failing to schedule or attend coaching calls, or ceasing to use the Application does not cancel or reduce your responsibility for the Program Fees due during the four-month term.
Completion or Renewal of BroadsCOACH: The BroadsCOACH Program ends automatically when the applicable four-month term is completed and does not automatically renew or convert to a month-to-month program. At the end of the initial BASE program, BROADS may assess your progress and goals and offer you the opportunity to continue into BUILD or another coaching option. Any continuation requires a new written agreement or other affirmative acceptance by both you and BROADS, including acceptance of the applicable program term, price, and payment schedule.
Digital Products and One-Time Programs: Certain Digital Products may be offered for a one-time purchase. The applicable price, included materials or features, access period, and other material purchase terms will be disclosed at or before purchase. Payment is due at the time of purchase unless BROADS expressly offers another payment arrangement. Unless expressly stated otherwise at the time of purchase, a one-time purchase does not automatically renew or create a recurring subscription.
Payment Details: The price and payment schedule applicable to your purchase will be disclosed when you enroll. You are responsible for providing accurate and complete billing information and promptly updating your designated payment method when necessary. You are also responsible for any applicable taxes or fees disclosed at the time of purchase.
Payment Failure: If payments fail because your designated payment method has expired, declined, or otherwise cannot be charged, you agree to promptly resolve it. Our third-party payment processor or the applicable mobile-app marketplace may attempt to process the payment again. BROADS may suspend or deactivate your Member Account or access to the applicable paid Services until the outstanding payment is successfully processed. You remain responsible for authorized charges and payment obligations incurred before suspension, termination, or cancellation, except as otherwise provided by applicable law.
No Chargebacks: If you believe a charge is incorrect or unauthorized, please contact us at info@broads.app so that we may attempt to resolve the issue. You agree to not initiate a chargeback or payment dispute for an amount properly charged and owed under these Terms. Nothing in this subsection limits your right to dispute an unauthorized or erroneous charge or exercise any right that cannot lawfully be waived. In the event a chargeback or merchant dispute is commenced by you with your financial institution for the Site, Application, or Services, we may suspend access to Services while the dispute is pending, and we may provide these Terms to the financial institution as well as evidence of your receipt of access to the Services. You agree to pay for any fees associated with us having to recover payments, including but not limited to, collection fees and attorneys’ fees. We reserve the right to report any chargeback incident to credit reporting agencies as a delinquent account.
Upgrade/Downgrade Member Account: If you would like to change a Recurring Subscription by upgrading or downgrading your Membership Level or make other updates to your billing method, you may do so through the Account Settings of your Member Account, where available, or by contacting us at info@broads.app before your next billing date. Any price, billing, access, proration, or effective-date information applicable to the change will be disclosed when you request or complete the change. This subsection does not permit you to downgrade or cancel the BroadsCOACH Program before completing its fixed term.
Price Changes: We reserve the right to change the price of a Recurring Subscription. We will provide any advance notice required by applicable law and, where reasonably practicable, will notify you at least 30 days before the new price applies to your next charge through email or an in-app notification. You may cancel your Recurring Subscription before the price change takes effect. If you do not cancel, your Recurring Subscription will renew at the new price, and you authorize us or the applicable payment provider to charge your designated payment method, except where additional consent is required by applicable law. A price change will not increase the BroadsCOACH Program price already accepted for your then-current fixed term.
Free Trials: We may offer a free trial for an eligible Recurring Subscription. The length of the trial, the Membership Level included, and the price and billing frequency that will apply after the trial will be disclosed before you begin the trial. Unless you cancel before the trial ends, your designated payment method will be automatically charged at the disclosed rate and your Recurring Subscription will continue to renew until canceled. Free trials are limited to one per person unless otherwise stated. We reserve the right to revoke a free trial or charge the applicable Subscription price if we determine that a member has obtained multiple trials through different Member Accounts or email addresses.
Third-Party Billing: If you purchase a Recurring Subscription through Apple, Google, or another mobile-app marketplace or third-party provider, billing, renewal, cancellation, and refund processing may also be governed by that provider’s applicable terms and procedures. BROADS does not control a third-party provider’s billing system or the time required for that provider to process a cancellation or refund.
7. CANCELLATION, BROADSCOACH WITHDRAWAL AND SCHEDULING
Recurring Subscriptions: You may cancel a Recurring Subscription at any time before your next renewal date to avoid future recurring charges. You may cancel through the Account Settings of your Member Account or by contacting us at info@broads.app, unless your Recurring Subscription was purchased through Apple, Google, or another third-party provider. If you purchased your Recurring Subscription through a third-party provider, you must cancel it through the account settings and procedures provided by that third party. Deleting the Application or ceasing to use the Services does not automatically cancel your Recurring Subscription. After cancellation, you will continue to have access to the applicable paid Services through the remainder of the billing period already paid. Cancellation does not provide a refund for the current billing period except where required by applicable law or expressly stated otherwise in these Terms.
Withdrawal from BroadsCOACH: You may stop participating in the BroadsCOACH Program at any time by notifying BROADS. However, because BroadsCOACH is a fixed-term coaching commitment, withdrawing, ceasing participation, or failing to use the Services does not cancel the program or eliminate your responsibility for the Program Fees, including any remaining installments, except where otherwise provided in these Terms or required by applicable law.
Coaching Calls: You must provide at least 24 hours’ notice if you need to cancel or reschedule a one-to-one coaching call. A call cancelled with less than 24 hours’ notice or missed without notice will be forfeited, subject to BROADS’s discretion in the event of an emergency. If your coach cancels a call, the call will be rescheduled at a mutually agreeable time. Each coaching call must be scheduled and used during the applicable month. Unused or forfeited calls do not roll over to a later month or extend the BroadsCOACH Program term unless BROADS agrees otherwise in writing.
Pauses and Extensions: The BroadsCOACH Program may not be paused, frozen, or extended because of travel, scheduling conflicts, nonparticipation, or other personal circumstances unless BROADS approves the pause or extension in writing. Any approved pause or extension may be subject to additional written conditions.
8. TERMINATION
We have the right to suspend or terminate access to your Member Account, Application, or Services if you violate or breach these Terms, fail to make an applicable payment, engage in conduct that may harm BROADS or another member, create a security or legal risk, or misuse the Site, Application or Services.
If your access to a Service or Recurring Subscription is terminated because you violated or breached these Terms of Use, you may not be eligible to create another Member Account, even if it is under another name or email address, and you will not be entitled to a refund except where required by law.
If your participation in the BroadsCOACH Program is terminated because of your material violation of these Terms, you will not be entitled to a refund, and termination will not eliminate your responsibility for the Program Fees or any remaining installments, to the fullest extent permitted by applicable law.
We may also discontinue the Application, a Membership Level, or a material portion of the Services for reasons unrelated to your conduct. If we terminate a paid Recurring Subscription before the end of the applicable billing period for reasons unrelated to your violation of these Terms, we will provide a prorated refund or comparable credit for the unused portion of the prepaid period, except where the payment or refund is controlled by a third-party provider.
If BROADS terminates your participation in the BroadsCOACH Program for reasons unrelated to your conduct, BROADS will cancel any remaining installments for Services that will not be provided and provide a prorated refund for any prepaid, undelivered portion of the program.
9. ACCOUNT ACCESS
You acknowledge that there may be times when the Site, Application, or Services are unavailable because of technical difficulties, maintenance, updates, third-party service interruptions, or network or system errors that are outside of our reasonable control. We do not guarantee that the Site, Application, or Services will be available at all times or without interruption. You agree and acknowledge that we are not liable or responsible for access problems caused by your device, internet connection, account credentials, failure to install required updates, or another factor outside our reasonable control. We may update, modify, suspend, or discontinue features of the Site, Application, or Services from time to time, subject to the termination and refund provisions of these Terms.
Access to a Digital Product will continue for the period disclosed on the applicable sales or checkout page, or as long as BROADS continues to make the Services available and supported through the applicable platform. Purchase of a Digital Product does not guarantee lifetime or permanent access unless BROADS expressly states otherwise in writing. BROADS may modify or discontinue a Digital Product, provided that doing so will not materially deprive a purchaser of paid access during an expressly promised access period. You are responsible for downloading and retaining any materials BROADS makes available for download.
10. REFUNDS
Recurring Subscriptions: Due to the digital nature of the Services and immediate access to content and features provided upon purchase, payments are nonrefundable except where expressly stated in these Terms or required by applicable law. Cancellation prevents future renewal charges but does not provide a refund or credit for the current billing period. If you purchased your Subscription through Apple, Google, or another third-party provider, any refund request may be subject to that provider’s applicable terms and procedures.
BroadsCOACH Program: Payments for the BroadsCOACH Program are nonrefundable after the program term begins, except where expressly stated in these Terms or required by applicable law. Withdrawing, stopping participation, failing to schedule or attend coaching calls, failing to complete check-ins or workouts, or ceasing to use the Services does not entitle you to a refund and does not cancel any remaining Program Fees, including installment and applicable platform-fee obligations. If BROADS terminates the BroadsCOACH Program for reasons unrelated to your conduct, the refund and cancellation provisions in Section 8 will apply.
Digital Products: Except where otherwise stated at the time of purchase or required by applicable law, payments for Digital Products are final and nonrefundable once the Digital Product has been delivered or access has been provided. If BROADS is unable to provide a purchased Digital Product, BROADS may, as appropriate, restore access, provide a replacement, or issue a refund for the unavailable Digital Product.
11. MODIFICATION OF THIS AGREEMENT
We reserve the right to update, modify, or amend these Terms from time to time. The last updated date of the Terms is listed above and identifies when the most recent changes became effective. If changes are made to the Terms that include material modifications or amendments, we will provide you with reasonable advance notice of the changes either through notifications within the Application or via email using the email address associated with your Member Account. Your continued use of the Site, Application, or Services after updated Terms become effective constitutes acceptance of any changes, modifications, or amendments to the Terms. If you do not agree to a material change, you must stop using the Services and cancel your Subscription before the change takes effect. Changes to these Terms will apply prospectively and will not alter the terms applicable to a dispute that arose before the effective date of the updated Terms, unless you expressly agree otherwise.
12. GUARANTEES AND WARRANTIES
BROADS, its affiliates, and its service providers do not guarantee any particular result from your use of this Site, Application, or Services. We attempt to provide current and accurate information, but we do not represent or warrant that the information provided through the Site, Application, or Services, or through any third-party service linked or connected to them, whether for free or for purchase, will always be accurate, complete, free from errors or omissions, current or reliable.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SITE, APPLICATION, SERVICES, AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR UNINTERRUPTED OR ERROR-FREE OPERATION.
We do not guarantee any health, fitness, weight, strength, performance, or other outcome based on your use of the Site, Application, or Services. Past results in other instances, or results experienced by another person do not guarantee that you will experience the same or a similar outcome. Because the Services involve fitness and physical activity, you should obtain any professional medical or healthcare advice appropriate for your circumstances before participating.
13. SERVICES AND DISCLAIMERS
The Site and Application may provide workouts, fitness and exercise videos, details, information, plans, training programs, nutrition information, educational resources, webinar recordings, Digital Products, programming, resources, tracking capabilities, coaching, messaging, community interaction, and other fitness, health, or wellness content made available through the Services. BROADS provides fitness, wellness, educational, informational, and coaching services. BROADS and its coaches do not provide medical care, diagnosis, treatment, psychotherapy, nutrition therapy, or other licensed healthcare services through the Application. The Services do not create a physician-patient, therapist-patient, dietitian-patient, or other licensed healthcare-provider relationship and are not a substitute for advice, diagnosis, or treatment from a qualified healthcare professional.
Depending on your Membership Level, the Services may include personalized programming, check-ins, messaging with an assigned coach, and one-to-one coaching calls. The specific coaching features, frequency of calls or check-ins, program duration, and other access included in your Membership Level will be disclosed when you enroll.
“Unlimited messaging” or similar language means that you may send messages to your coach as needed without a fixed numerical limit during your program term. It does not guarantee an immediate response, continuous monitoring, or 24-hour availability. Coaches generally respond within two business days during normal business hours, Monday through Friday, excluding holidays, communicated periods of planned time off, and circumstances outside the coach’s reasonable control. Messaging is not monitored 24 hours a day and must not be used for medical, mental-health, or other emergencies.
You are responsible for providing complete and accurate information relevant to your participation and for promptly notifying your coach of an injury, medical restriction, significant change in your health or physical condition, or other circumstance that may affect your ability to safely participate. Personalized programming and coaching recommendations are based on the information you provide and are not a substitute for an in-person evaluation or advice from a qualified healthcare professional.
BROADS may assign or reassign coaches when reasonably necessary. Unless otherwise expressly agreed in writing, purchase of a coaching Membership Level does not guarantee access to a particular individual coach.
You should consult with a physician or other qualified healthcare professional before beginning or changing an exercise, fitness, nutrition, or wellness program, particularly if you are pregnant, have an injury, take medication, have a medical condition, or have any concern about whether an activity is appropriate for you. You are responsible for determining whether you are physically and medically able to participate in the Services.
Information obtained from a wearable device, health or fitness service, tracker, or other connected technology may be incomplete, delayed, or inaccurate and should not be used as a substitute for professional medical advice or emergency assistance.
If you experience pain, dizziness, faintness, shortness of breath, chest discomfort, or another concerning symptom, you should stop the activity and seek appropriate medical assistance. The Application, coaching features, and messaging services are not monitored as emergency services. If you are experiencing a medical or mental-health emergency, contact emergency services or an appropriate healthcare professional.
Certain group coaching, educational, or guest-expert calls may be recorded, transcribed, and made available to current or future members through the Application or Services. BROADS will provide notice when a call is being recorded.
By knowingly participating in a recorded call, you consent to the recording and use of your name, image, voice, statements, and other contributions as part of the applicable recording and member-accessible call library. If you do not want to appear in a recording, you should keep your camera and microphone turned off and refrain from submitting information through recorded features.
Recordings will not be used in public advertising or marketing in a manner that identifies you without your separate permission. The opinions and information provided by a guest expert are those of the individual speaker and do not create a physician-patient or other licensed professional relationship between you and that speaker.
Statements regarding health, fitness, or other outcomes are not guarantees that you will experience the same results. Your results depend on your individual circumstances, actions, consistency, health, and other factors outside BROADS’s control. Testimonials and opinions displayed through the Site, Application, or BROADS marketing materials reflect the individual experiences and opinions of the people who provided them. Individual results vary, and testimonials do not represent or guarantee the results that you or another member will experience. Content or comments submitted by other members reflect the views of the individual author and do not necessarily reflect the views of BROADS. We reserve the right to remove content that violates these Terms or applicable community standards.
This Site and Application may contain “affiliate links.” If you click on a link and purchase the product or service, we may receive an affiliate commission; however, we want to make it clear that we only recommend products or services that we believe will be beneficial to you. If an affiliate link is posted, BROADS will disclose the affiliate relationship clearly and conspicuously as required by applicable law. BROADS makes affiliate and endorsement disclosures in accordance with applicable Federal Trade Commission requirements, including the FTC’s Guides Concerning the Use of Endorsements and Testimonials in Advertising.
14. ASSUMPTION OF RISK; WAIVER AND RELEASE
You acknowledge and understand that exercise, fitness activities, physical movement, and participation in activities discussed, demonstrated, or recommended through the Site, Application, or Services may be strenuous and involve inherent and other risks of bodily injury, illness, aggravation of an existing condition, disability, property damage, or death. Risks may arise from, among other things, physical exertion, repetitive movement, falls, loss of balance, improper form or technique, overexertion, use or misuse of equipment, environmental conditions, delayed or inaccurate information, your physical condition, or the actions or omissions of other people.
You voluntarily choose whether and how to participate. You are responsible for using appropriate equipment and a safe physical environment, following instructions and warnings, selecting activities appropriate for your abilities and condition, stopping when necessary, and consulting a physician or other qualified healthcare professional before and during participation when appropriate.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU KNOWINGLY AND VOLUNTARILY ASSUME ALL RISKS, WHETHER KNOWN OR UNKNOWN, ARISING FROM OR RELATED TO YOUR PARTICIPATION IN EXERCISE, FITNESS, OR OTHER PHYSICAL ACTIVITIES THROUGH THE SITE, APPLICATION, OR SERVICES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU RELEASE AND AGREE NOT TO HOLD LIABLE TARA LAFERRARA LLC, BROADS, AND ITS OWNERS, MEMBERS, MANAGERS, EMPLOYEES, COACHES, CONTRACTORS, AGENTS, AFFILIATES, SUCCESSORS, AND ASSIGNS (COLLECTIVELY, THE “RELEASED PARTIES”) FROM CLAIMS, LIABILITIES, DAMAGES, OR LOSSES ARISING FROM OR RELATED TO YOUR PARTICIPATION IN SUCH ACTIVITIES, INCLUDING CLAIMS ARISING FROM THE ORDINARY NEGLIGENCE OF A RELEASED PARTY.
This release does not apply to gross negligence, willful misconduct, or any liability that cannot lawfully be waived or released.
15. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BROADS AND THE OTHER RELEASED PARTIES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, REVENUE, BUSINESS OPPORTUNITY, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE, APPLICATION, OR SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
BROADS is not responsible for losses or damages caused by your device, internet connection, failure to install an update, unauthorized use of your Member Account not caused by BROADS, a third-party service or integration, inaccurate or delayed information from a wearable or connected service, or your failure to follow applicable instructions, warnings, or professional medical advice.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE MAXIMUM AGGREGATE LIABILITY OF BROADS AND THE OTHER RELEASED PARTIES ARISING OUT OF OR RELATING TO THE SITE, APPLICATION, SERVICES, OR THESE TERMS, WHETHER IN CONTRACT, TORT, NEGLIGENCE, WARRANTY, STATUTE, OR OTHERWISE, WILL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO BROADS FOR THE APPLICABLE SERVICES DURING THE TWELVE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
The limitations and exclusions in this Section are subject to the assumption-of-risk and release provisions in Section 14 and do not limit liability for gross negligence, willful misconduct, or any liability or remedy that cannot be excluded or limited under applicable law.
16. SEVERABILITY
If any provision of these Terms of Use is held, in whole or in part, to be unenforceable for any reason, the remainder of that provision and the entire agreement will be severable and remain in full force and effect.
17. FORCE MAJEURE
We shall not be liable for any failure or delay in performance of any obligation under these Terms of Use, if the failure or delay in performance is due to any cause beyond our reasonable control, including, but not limited to electronic or communication failures, electrical outages, network failures, pandemics, floods, acts of God, or other similar or different occurrences beyond our reasonable control. Force majeure events shall not include a party’s financial inability to perform its obligations under these Terms of Use.
18. ASSIGNMENT
These Terms of Use are not assignable or otherwise transferable by you, and any such attempt to transfer, assign, delegate, or sub-license is not valid. We reserve the right to transfer or assign our rights and obligations under these Terms of Use to another party.
19. INDEMNIFICATION
You acknowledge and agree to indemnify, defend, and hold harmless BROADS and its owners, members, managers, employees, coaches, contractors, agents, affiliates, successors, and assigns from and against third-party claims, liabilities, damages, judgments, losses, costs, and reasonable attorneys’ fees arising out of or relating to your unlawful or unauthorized use of the Site, Application, or Services; Member Content you submit, post, upload, or transmit through the Application; your infringement or violation of another person’s intellectual property, privacy, publicity, confidentiality, or other legal rights; or your material violation of these Terms.
BROADS will provide you with reasonable notice of a covered claim and may control the defense and settlement of the claim. You agree to reasonably cooperate with the defense. BROADS will not settle a claim in a manner that imposes an admission of liability or a direct payment obligation on you without your consent, which will not be unreasonably withheld.
20. WAIVER
You agree that our failure to enforce any provision of these Terms of Use shall not be deemed a waiver of our rights under these Terms of Use to subsequently enforce any provision.
21. GOVERNING LAW
These Terms of Use shall be governed and construed in accordance with the laws of the State of Texas without giving effect to principles of conflicts of law. This choice of law does not deprive you of any mandatory consumer protection that applies under the law of your place of residence and cannot lawfully be waived by agreement.
22. BINDING ARBITRATION AND CLASS-ACTION WAIVER
PLEASE READ THIS SECTION CAREFULLY. EXCEPT FOR ELIGIBLE INDIVIDUAL CLAIMS BROUGHT IN SMALL-CLAIMS COURT AS PROVIDED BELOW, IT REQUIRES DISPUTES TO BE RESOLVED THROUGH INDIVIDUAL BINDING ARBITRATION RATHER THAN IN COURT.
Except for an eligible individual claim brought in small-claims court, any dispute, claim, or controversy arising out of or relating to these Terms or the Site, Application, or Services will be resolved through binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules in effect when the arbitration is commenced. This arbitration provision is governed by the Federal Arbitration Act. Unless the parties agree otherwise, arbitration may be conducted by videoconference. If an in-person hearing is required, it will take place in Travis County, Texas, unless the AAA Consumer Arbitration Rules or applicable law require another location.
YOU AND BROADS AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS PART OF A CLASS, CONSOLIDATED, COLLECTIVE, OR REPRESENTATIVE ACTION. TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND BROADS EACH WAIVE THE RIGHT TO A JURY TRIAL. The arbitrator may award relief only to the individual party seeking relief and only to the extent necessary to resolve that party’s individual claim.
Either party may elect to bring an eligible individual claim in small-claims court instead of arbitration. BROADS may also seek temporary or equitable relief from a court to prevent unauthorized access to the Application or infringement or misuse of its intellectual-property rights. Judgment on an arbitration award may be entered in any court having jurisdiction.
23. ENTIRE AGREEMENT
These Terms, together with the price, payment schedule, billing frequency, renewal terms, program duration, included features, and other enrollment, order, or checkout terms disclosed and accepted when you complete a purchase, constitute the entire agreement between you and BROADS concerning the Site, Application, and Services and supersede prior or contemporaneous agreements, representations, communications, and proposals concerning the same subject matter.
If the order, checkout, or enrollment terms expressly disclosed and accepted at the time of purchase conflict with these Terms concerning the applicable price, payment schedule, billing frequency, renewal period, program duration, or included features, the enrollment terms will control with respect to that issue.
24. HEADINGS
All headings are included for convenience purposes only and bear no impact on the construction of any terms of this provision.
25. ELECTRONIC COMMUNICATIONS AND SIGNATURES
You agree that BROADS may provide these Terms and other notices, disclosures, records, and service-related communications to you electronically, including through the Site, Application, or email address associated with your Member Account. You are responsible for keeping your email address and other account information current.
Your electronic acceptance of these Terms, including by clicking a button or checking a box indicating your agreement, constitutes your signature and has the same legal effect as a handwritten signature. You agree that electronic records may be used to evidence your acceptance, purchases, Subscription authorizations, and other transactions involving the Site, Application, or Services.
26. CONTACT INFORMATION
Questions concerning these Terms or the Site, Application, or Services may be submitted to:
Tara LaFerrara LLC
3801 N Capital of Texas Hwy Ste E240-4009
Austin, TX 78746
Email: info@broads.app